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🚨 Dealer Escalations (Only showing escalated dealers)
Escalated Dealers
CFAO Mobility Monument Toyota West Rand | Cecil Van Rensburg | Yes | Werner, ek is baie bekommerd want ons het nog nie een kwotasie van julle platform gemaak nie. Dis vir my glad nie goed nie. Ons is al 'n rukkie by julle en voel ons kry nie die nodige resultate soos wat ons moet kry nie... ek weet julle is besig om 'n ander strategie in plek te sit vir ons, maar ons is aan die amper helfte van die maand en ons het net 4 leads gekry. Dis glad nie vir ons goed in vergelyking met die ander platforms wat ons het nie... wat doen die ander wat ons nog nie doen nie asb? Ek het hulp nodig hier sodat ons meer leads kan kry van julle af sodat die ouens darem n kwotasie kan doen van julle platforms af...moet ons ons stock meer boost?
Die ander platforms soos Auto Trader en truck en Trailer vat julle verby as dit kom by leads kry en kwotasies. Ons kry minum 24 oproepe net van Auto Trader af en dis nie ingesluit whatsapps nie en as ek na die recordings luister is dit ouens wat aan vra vir kwotasies en koop... en dis net in die middel van die maand...😉 |
CFAO Mobility Monument Toyota West Rand | Cecil Van Rensburg | Yes | Riaan said he doesn't get leads he can use on Carfind.co.za, he had 10 leads last month and 0 leads still this month, said he can't use our leads also. |
Car Palace Newlands | Cecil van Rensburg | Yes | This dealer says our leads are not good, showed Monique the whatsapp, been to them today and she said haven't sold anything yet from Carfind.co.za, said the get leads and the guys says he just browsing, get calls and the customers never comes back to them |
Daly Ford and Mazda Potchefstroom | Cecil van Rensburg | Yes | Dealer got only 2 leads for the month, he said he gets views and clicks but no leads, very active on site |
Eastvaal Multi Potchefstroom | Cecil van Rensburg | Yes | They don't get leads, says it's been a while now, he has to justify to managers to keep Carfind.co.za |
Eastvaal Toyota Potchefstroom | Cecil van Rensburg | Yes | Chris said our leads are not good, he is struggling to sell through Carfind.co.za and it's not enough |
Fouche Motors Vereeniging | Cecil van Rensburg | Yes | Dealer not Happy with Carfind.co.za, Showed me te leads and most of his leads are spam, investors, duplicates on different vehicles from the same person etc, they want to cancel, has 91 vehicles loaded with 34 leads for September |
Kia Northcliff | Cecil van Rensburg | Yes | Wilton the manager said Carfind.co.za is very slow and he doesn't get proper leads anymore, they moved him from RDP to help at Northcliff but the leads are not enough and good, he need help |
Kia Roodepoort | Cecil van Rensburg | Yes | Dealer doesn't get leads, sitting on 8 leads with 65 vehicles |
Kia Roodepoort New | Cecil van Rensburg | Yes | This dealership doesn't load any vehicles, have spoken to the manager Jonathan and the DP Sakni, they were in a meeting today so couldn't speak to them, spoke to Charne also |
Koos and Mike vanderbijlpark | Cecil van Rensburg | Yes | Maruis said they don't do business from Carfind.co.za, said our leads are bad, had 108 leads in November but no deals from Carfind.co.za |
LD Cars horizon | Cecil van Rensburg | Yes | Jan said he haven't sold anything yet from Carfind.co.za, he said they getting wrong numbers or people that doesn't know what his talking about, said the quality is bad, need some help with this dealer |
NTT Kia Klerksdorp | Cecil van Rensburg | Yes | This dealer doesn't get leads from Carfind.co.za, Marco is the manager and ask for some help, vehicles prices ok, has only 11 in stock |
NTT Volkswagen Krugersdorp | Cecil van Rensburg | Yes | Charlie the manager says he doesn't get a lot of leads anymore, had 8 last month only, said his sales is mostly walk ins, need assistance |
Suzuki Secunda | Christel Handford | Yes | CfAo New cars is looking at selling VS Leads and considering to cancel all....
Did speak to Mitsubishi and Suzuki both said the same.
Mitsubishi is paying 2000
Suzuki is paying 4188 |
Eastern Cape Motors Port Eizabeth | Marvin Harker | Yes | |
Mazda P.E | Marvin Harker | Yes | Not happy with Carfind.co.za |
Toyota Humansdorp | Marvin Harker | Yes | Andre said that have not done any deals from Carfind.co.za as yet and leads are low. He said he would give Carfind.co.za till the end of the month and if nothing changes he is going to cancel. |
Exoticar Pre Owned | Righardt Adendorff | Yes | Dear Monique and Rieghart
I hope this message finds you well.
Following our recent meeting, I truly appreciated the effort your team put in to address the issue of fake leads. For a few weeks, the improvements were noticeable and we had some relief. Unfortunately, the problem has resurfaced, and my sales team is once again receiving fake or poor-quality leads.
This has become a major frustration, as it not only wastes valuable time but also impacts the morale of my salesmen. More importantly, despite the number of leads we have received, none have converted into actual sales — which makes it difficult to justify the subscription cost at this stage.
I kindly request that you provide a concrete solution to this recurring issue. If the quality of leads cannot be consistently improved, I will be left with no choice but to reconsider our subscription with Carfind.
I look forward to your urgent feedback on how this matter can be resolved.
Best regards,
Muhammed Rameiz |
Hyundai Bloemfontein New | Sanrie Terblanche | Yes | Dealership aren’t getting any leads. They are loading correctly with decent photos and are active on their profile. Mr Scott is not happy with the quality of the leads and sales aren’t happening from Carfind website . |
Truck World | Werner Pretorius | Yes | Premium dealer 53 x stock units with a premium banner. "ZERO" LEADS FOR OCT 2025 |
Trucks Trade Centre | Werner Pretorius | Yes | Received 0 X Leads from date joining: 30/07/2025 |
ZA Truck & Trailers | Werner Pretorius | Yes | Werner, ek is baie bekommerd want ons het nog nie een kwotasie van julle platform gemaak nie. Dis vir my glad nie goed nie. Ons is al 'n rukkie by julle en voel ons kry nie die nodige resultate soos wat ons moet kry nie... ek weet julle is besig om 'n ander strategie in plek te sit vir ons, maar ons is aan die amper helfte van die maand en ons het net 4 leads gekry. Dis glad nie vir ons goed in vergelyking met die ander platforms wat ons het nie... wat doen die ander wat ons nog nie doen nie asb? Ek het hulp nodig hier sodat ons meer leads kan kry van julle af sodat die ouens darem n kwotasie kan doen van julle platforms af...moet ons ons stock meer boost?
Die ander platforms soos Auto Trader en truck en Trailer vat julle verby as dit kom by leads kry en kwotasies. Ons kry minum 24 oproepe net van Auto Trader af en dis nie ingesluit whatsapps nie en as ek na die recordings luister is dit ouens wat aan vra vir kwotasies en koop... en dis net in die middel van die maand...😉 |