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🚨 Dealer Escalations (Only showing escalated dealers)
Escalated Dealers
NTT Volkswagen Krugersdorp | Cecil van Rensburg | Yes | Werner, ek is baie bekommerd want ons het nog nie een kwotasie van julle platform gemaak nie. Dis vir my glad nie goed nie. Ons is al 'n rukkie by julle en voel ons kry nie die nodige resultate soos wat ons moet kry nie... ek weet julle is besig om 'n ander strategie in plek te sit vir ons, maar ons is aan die amper helfte van die maand en ons het net 4 leads gekry. Dis glad nie vir ons goed in vergelyking met die ander platforms wat ons het nie... wat doen die ander wat ons nog nie doen nie asb? Ek het hulp nodig hier sodat ons meer leads kan kry van julle af sodat die ouens darem n kwotasie kan doen van julle platforms af...moet ons ons stock meer boost?
Die ander platforms soos Auto Trader en truck en Trailer vat julle verby as dit kom by leads kry en kwotasies. Ons kry minum 24 oproepe net van Auto Trader af en dis nie ingesluit whatsapps nie en as ek na die recordings luister is dit ouens wat aan vra vir kwotasies en koop... en dis net in die middel van die maand...😉 |
Car Palace Newlands | Cecil van Rensburg | Yes | This dealer says our leads are not good, showed Monique the whatsapp, been to them today and she said haven't sold anything yet from Carfind.co.za, said the get leads and the guys says he just browsing, get calls and the customers never comes back to them |
Fouche Motors Vereeniging | Cecil van Rensburg | Yes | This dealership has 1 month outstanding payment, he is disputing it, doesn't listen to me, He also said he's not going to pay the increase, I have saved this dealer on a fixed concession rate a few months back, pls can I get assistance. |
Kia Roodepoort | Cecil van Rensburg | Yes | Dealer doesn't get leads, sitting on 8 leads with 65 vehicles |
Kia Roodepoort New | Cecil van Rensburg | Yes | This dealership doesn't load any vehicles, have spoken to the manager Jonathan and the DP Sakni, they were in a meeting today so couldn't speak to them, spoke to Charne also |
NTT Volkswagen Krugersdorp | Cecil van Rensburg | Yes | Charlie the manager says he doesn't get a lot of leads anymore, had 8 last month only, said his sales is mostly walk ins, need assistance |
Suzuki Secunda | Christel Handford | Yes | CfAo New cars is looking at selling VS Leads and considering to cancel all....
Did speak to Mitsubishi and Suzuki both said the same.
Mitsubishi is paying 2000
Suzuki is paying 4188 |
Toyota Humansdorp | Marvin Harker | Yes | Andre said that have not done any deals from Carfind.co.za as yet and leads are low. He said he would give Carfind.co.za till the end of the month and if nothing changes he is going to cancel. |
Exoticar Pre Owned | Righardt Adendorff | Yes | Dear Monique and Rieghart
I hope this message finds you well.
Following our recent meeting, I truly appreciated the effort your team put in to address the issue of fake leads. For a few weeks, the improvements were noticeable and we had some relief. Unfortunately, the problem has resurfaced, and my sales team is once again receiving fake or poor-quality leads.
This has become a major frustration, as it not only wastes valuable time but also impacts the morale of my salesmen. More importantly, despite the number of leads we have received, none have converted into actual sales — which makes it difficult to justify the subscription cost at this stage.
I kindly request that you provide a concrete solution to this recurring issue. If the quality of leads cannot be consistently improved, I will be left with no choice but to reconsider our subscription with Carfind.
I look forward to your urgent feedback on how this matter can be resolved.
Best regards,
Muhammed Rameiz |
Hyundai Bloemfontein New | Sanrie Terblanche | Yes | Dealership aren’t getting any leads. They are loading correctly with decent photos and are active on their profile. Mr Scott is not happy with the quality of the leads and sales aren’t happening from Carfind website . |
Trucks Trade Centre | Werner Pretorius | Yes | Received 0 X Leads from date joining: 30/07/2025 |
ZA Truck & Trailers | Werner Pretorius | Yes | Werner, ek is baie bekommerd want ons het nog nie een kwotasie van julle platform gemaak nie. Dis vir my glad nie goed nie. Ons is al 'n rukkie by julle en voel ons kry nie die nodige resultate soos wat ons moet kry nie... ek weet julle is besig om 'n ander strategie in plek te sit vir ons, maar ons is aan die amper helfte van die maand en ons het net 4 leads gekry. Dis glad nie vir ons goed in vergelyking met die ander platforms wat ons het nie... wat doen die ander wat ons nog nie doen nie asb? Ek het hulp nodig hier sodat ons meer leads kan kry van julle af sodat die ouens darem n kwotasie kan doen van julle platforms af...moet ons ons stock meer boost?
Die ander platforms soos Auto Trader en truck en Trailer vat julle verby as dit kom by leads kry en kwotasies. Ons kry minum 24 oproepe net van Auto Trader af en dis nie ingesluit whatsapps nie en as ek na die recordings luister is dit ouens wat aan vra vir kwotasies en koop... en dis net in die middel van die maand...😉 |